Privacy Policy

Last updated: 2026

This Privacy Policy explains how Crossroads Logistics Solutions & International Trade collects, uses and protects your personal data when you visit our website or contact us.

1. Data Controller

Crossroads Dış Ticaret İthalat İhracat Ltd. Şti.
Hasanpaşa Mah. Nabizade Sk. B Blok No: 82 İç Kapı No: 1
Kadıköy / Istanbul / Türkiye
Email: info@crossroadstr.com

2. Personal Data We Collect

When you contact us through our website, email or WhatsApp, we may collect:

• Name and surname

• Company name (if provided)

• Email address

• Phone number

• Shipment details or transport information

• Message content

3. Purpose of Data Processing

Your personal data is used for the following purposes:

• Responding to inquiries and quote requests

• Providing logistics and freight forwarding services

• Operational coordination with relevant partners (if required)

• Customer communication and service follow-up

We do not sell or share your personal data for marketing purposes.

4. Legal Basis

Personal data is processed based on:

• Your explicit request or inquiry

• Legitimate business interest to provide logistics services

• Legal obligations where applicable

5. Data Sharing

Your data may be shared only when necessary with:

• Carriers and operational partners

• Customs brokers or service providers involved in the shipment

• IT or communication service providers

All sharing is limited to operational necessity.

6. International Data Transfers

As an international logistics provider, data may be transferred to operational partners located in different countries solely for the purpose of shipment execution.

7. Data Retention

Personal data is retained only as long as necessary for business communication, operational requirements or legal obligations.

8. Your Rights

You have the right to:

• Request access to your data

• Request correction or deletion

• Object to processing where applicable

Requests can be sent to: info@crossroadstr.com

9. Contact

For any privacy-related questions, please contact:
info@crossroadstr.com